Subha Shrinivasan

Customer Success executive with a strong technology background in Cloud and K8s.

Areas of specialization : Delivery of Product & Services, CS-

Operations, Pre-sales, and Technical Account Management.

Career Highlights :

- PnL ownership & achievement (> 25M in revenue),

- Business Unit Head (15+ Fortune 500 customers at a time) of

Datacenter Solutions & Services BU

- Global leadership of over 200 + large sized, globally distributed,

culturally diverse teams across continents

- Track record for scale; Built new delivery units from scratch to 200+

member team in less than 18 months

- Global account management for Fortune 500 companies (Meta,

Google, DELL, Brocade)

Current Role:

Global Head of customer success at Robin.io, a Rakuten Symphony

company enabling customers across Telco, Banking, Health Care,

CSPs/MSPs adopt 5G/Cloud native technology. Responsibilities

includes Customer On-boarding, POCs, Customer retention,

Expansions & renewals, and Global Support & Services.