Heather is the VP of Product Management for ServiceNow. In her previous role as CEO of Hitch Works, Inc, she lead the company to a successful acquisition by ServiceNow. Her passion is inspiring and motivating teams to make the “impossible possible”, building diverse, cohesive teams anchored in integrity, loyalty, and respect.

In her 20+ years of experience, Heather has repeated success at structuring start-ups and growing existing businesses in hardware, software, and consumer product industries with proven results in developing innovative brands from initial concept to selling millions in revenue, typically scaling within a year or two and lean resources.

She is an award-winning entrepreneurial leader and turnaround expert with key executive roles as a startup founder, CEO, COO, CFO, and VP/GM for Fortune 500, enterprises, and startups with extensive software, consumer, and technology expertise.

Heather has a particular passion for helping other women succeed and is on the Silicon Valley Executive Board of How Women Lead, an Ambassador and WLU Co-Lead for Watermark, an advisor to female-founded companies, and provides grants to bay area organizations focused on women and girls through How Women Give.

Heather earned her BS in Business Administration/Entrepreneur Program from the University of Southern California, Marshall School of Business.