Michelle has designed and implemented organizational resilience programs for a host of Fortune 500 clients in every industry from tech to retail to hospitality to manufacturing. Her programs focus on the integration of emergency response, security, crisis management, and business continuity into a holistic resiliency practice. She loves working with teams to build programs that reflect their organizational reality – whether that’s a small business, global security department, or a business continuity team within a large organization. There’s a special place in her heart for mechanically complex environments because who doesn’t love nerding out on human ingenuity.

As Program Lead for the creation of an organizational resilience program for a tech giant’s data centers, Michelle developed and tested teams from diverse geographical and professional backgrounds. She worked closely with cross-functional teams representing security, facilities, EHS, ITDR, data security, and culinary to build a complete program. Michelle conducted over 70 tabletop exercises as part of this engagement and will forever be grateful to have visited Sweden four times per year because that’s the only country on earth where she is not the tallest woman within five miles. And yes the Northern Lights are as amazing as you’ve been promised they are.

In addition to her business resilience consulting practice, Michelle is the CEO of  White Deer Group and Publisher of How2Conquer, a boutique agency specializing in unique how-to books. She is also a Managing Partner at NorthPoint International, a consortium offering hospitality resilience and security consulting.