Subha Shrinivasan
,
Customer Success executive with a strong technology background in Cloud and K8s.
Areas of specialization : Delivery of Product & Services, CS-
Operations, Pre-sales, and Technical Account Management.
Career Highlights :
- PnL ownership & achievement (> 25M in revenue),
- Business Unit Head (15+ Fortune 500 customers at a time) of
Datacenter Solutions & Services BU
- Global leadership of over 200 + large sized, globally distributed,
culturally diverse teams across continents
- Track record for scale; Built new delivery units from scratch to 200+
member team in less than 18 months
- Global account management for Fortune 500 companies (Meta,
Google, DELL, Brocade)
Current Role:
Global Head of customer success at Robin.io, a Rakuten Symphony
company enabling customers across Telco, Banking, Health Care,
CSPs/MSPs adopt 5G/Cloud native technology. Responsibilities
includes Customer On-boarding, POCs, Customer retention,
Expansions & renewals, and Global Support & Services.